Using Status Tiers

Status tiers represent different levels of achievement or progression that users can attain based on their engagement, actions, or accomplishments.

To support a wide range of engagement strategies, we’ve introduced three core components:

1. Tier Groups

Tier Groups define distinct progression paths for users. Each group represents a specific objective or context.

• Purpose: Manage multiple tier structures based on different goals or campaigns.
  • Example:
    • Loyalty Tiers — For long-term user engagement
    • Event Tiers — For time-bound campaigns and seasonal events

2. Tiers

Tiers are the individual levels within a Tier Group that users progress through.

• Purpose: Represent a user's advancement along a specific path.

• Features:

  • Defined entry criteria (e.g., points thresholds, activity levels)
  • Unlock unique rewards or privileges at each level

• Example Progression:

  Bronze → Silver → Gold → Platinum → Black

3. Benefits

Benefits are the perks associated with each tier that provide added value to users.

• Purpose: Incentivize users through tangible rewards and privileges.
• Examples:
  • Bronze: Standard access
  • Gold: VIP event invitations, exclusive discounts
  • Platinum: Early access to new features or content