Analytics Event Glossary
Widgets
Each widget analytics event has some common properties, found in the table below.
Property | Type | Description |
|---|---|---|
Widget ID | String | Unique identifier of the widget |
Widget Type | String | Kind of widget, e.g. "alert", "cheer-meter", "image-poll", etc. |
Program ID | String | Unique identifier of the program the widget was received on |
Widget Displayed
Fired when a user receives a widget.
This is a misnomer because the SDK doesn't have control over whether a widget is actually displayed to users, that is up to your application.
Widget Became Interactive
Fired when a widget is enabled for interaction.
Widget Interacted
Fired at every widget interaction. Includes a Number Of Taps property that counts the number of times a user taps on interactive elements in the widget.
Property | Type | Description |
|---|---|---|
Number of Taps | Number | Count of the number of taps on the widget since the previous Widget Interacted event was fired |
The Widget Interacted event is not fired by default when using widgets with custom user interfaces.
Widget Dismissed
Fired when a user takes an action to dismiss the widget, such as when pressing the dismiss button or swiping it away. This is event is not fired when a widget expires on its own.
Alert Link Opened
Fired when a link on an Alert Widget is opened.
Property | Type | Description |
|---|---|---|
Link URL | String | URL of the link that was opened |
Chat Rooms
Keyboard Selected
Fired every time the user opens the keyboard. Has a Keyboard Type property to represent "Sticker" or "Standard" keyboard.
Chat Messages
Each analytics event related to chat messages includes the common properties below.
Property | Type | Description |
|---|---|---|
Chat Room ID | String | Unique identifier of the chat room the message was sent to |
Chat Message ID | String | Unique identifier of the chat message |
Chat Message Sent
Fired each time user sends a message.
Property | Type | Description |
|---|---|---|
Sticker Shortcodes | List of String | List of shortcodes of each sticker included in the message |
Chat Reaction Added
Fired each time user adds reaction to a message.
Property | Type | Description |
|---|---|---|
Chat Reaction ID | String | Unique identifier of the reaction added to the message |
Chat Reaction Removed
Fired each time user removes reaction from a message.
Property | Type | Description |
|---|---|---|
Chat Reaction ID | String | Unique identifier of the reaction removed from the message |
Chat Reaction Panel Opened
Fired each time user opens reaction panel from a message.
Property | Type | Description |
|---|---|---|
Chat Room ID | String | Unique identifier of the chat room the message was sent to |
Chat Message ID | String | Unique identifier of the chat message |
Chat Flag Action Selected
Fired when user clicks on flag to block a user/ reports a message.
Property | Type | Description |
|---|---|---|
Reason | String | Reason for blocking a user / reporting message |
Chat Message Link Clicked
Fired each time user clicks on a link in a chat message.
Property | Type | Description |
|---|---|---|
Chat Room ID | String | Unique identifier of the chat room the message was sent to |
Chat Room Title | String | Title of the Chat room used |
Chat Message ID | String | Unique identifier of the chat message |
Chat Message Link | String | URL of the link that was opened |
Updated 14 days ago