Analytics

The LiveLike Producer Site includes a built-in analytics section accessible from the left navigation. As soon as the integration with LiveLike is launched, we start collecting data that can be used to track your success. This data helps you understand your programs' engagement performance and the usage behaviors of your audience, resulting in increased participation, engagement, and retention.

How to access your data

We provide three ways to access and work with engagement data from your application:

Option	What it is	Access	Best for
Standard Analytics	Pre-built reports in the Producer Site	Standard (available to all)	Quick engagement metrics without any setup
Visual Analytics	Interactive Metabase-powered dashboards in the Producer Site	Add-on (contact your account manager)	Richer charts, multiple tabs, and deeper drill-downs
Analytics API	Programmatic access to Visual Analytics data	API key (contact your account manager)	Pulling data into a BI tool, automating exports, external integration

By default the Producer Site opens the Standard Analytics dashboard. Accounts with Visual Analytics enabled will see the Visual Analytics dashboard in its place.

Standard Analytics

The Standard Analytics dashboard is available to all customers directly in the Producer Site. It provides pre-built reports generated from data collected by the LiveLike platform - no setup required.

What it covers

Application-level metrics : engagement summaries across your application
Program-level metrics : performance comparisons program over program
Widget-level metrics : individual interactive widget results
Quest metrics : completion status and active users per quest
Quest Task metrics : task-level completion breakdown

For full details, see the Analytics Dashboard documentation.

Visual Analytics

Visual Analytics provides an interactive data exploration experience embedded in the Producer Site. It is available as an add-on and offers richer, drill-down reporting across multiple dashboard tabs - including custom tabs configured for your specific product.

Default dashboard tabs

Overview : high-level engagement KPIs across your application - active users, session counts, total widget interactions, and trend lines over your selected date range
Widgets : widget-specific performance broken down by type - impression counts, interaction rates, and completion rates for polls, predictions, quizzes, and other widget formats
Quest : participation funnels, completion rates, drop-off points
Chat : message volume over time, unique active chatters, reaction counts, and moderation event frequency

Additional tabs

Accounts may have additional tabs configured based on their product - such as Leaderboard, Arcade game-specific tabs (Skilled Games, Non-Skilled Games), or custom requirements. Contact your LiveLike account manager for details.

For full details, see the Visual Analytics documentation.

Analytics API

The Analytics API gives you programmatic access to your analytics data - collections, cards (individual charts), and dashboards. Use it to pull data into your own systems, build custom reports, or automate exports.

Authentication

All requests require the x-api-key header. Your API key is scoped to your organization and controls which collections and dashboards you can access.

Note: Analytics API keys are separate from Producer Tokens. To obtain your Analytics API key, please reach out to your LiveLike Account Manager or designated Point of Contact.

Quick reference

Base URL: https://metabase.livelikecdn.com/api/
Authentication: x-api-key header (scoped to your organization)

Concepts

Term	Description
Collection	A folder grouping related dashboards and cards. Your org will have at least one top-level collection.
Card	A single chart, table, or scalar metric - the building block of a dashboard. Each card runs an underlying query.
Dashboard	A layout of multiple cards, optionally with shared filter controls and tabs.
Dashcard	A Card placed inside a Dashboard. Has its own `dashcard_id` separate from the underlying `card_id`.

For full details, see the Analytics API documentation.

SDK Analytics Hooks

In addition to the dashboards above, LiveLike SDKs emit client-side events that you can send to your own analytics service. These events are generated in the SDK and are not collected by the LiveLike platform, but they can augment your own application analytics.

Platform guides

Available data points

The SDKs provide data points related to user widgets, chat, stickers, reactions, and more:

Widget impression counts and engagement rates
Poll, quiz, prediction, and other widget interaction counts
Chat message activity
Chat sticker and message reactions activity

See the Analytics Event Glossary for the full list.