Chat Mentions

Allow users to tag specific profiles in messages

Overview

The Chat message Mentions feature allows your users to tag specific profiles inside their chat messages, creating more interactive and engaging conversations. Mentions make it easy to bring people into discussions, just like the familiar “@mention” experience on popular social platforms. Mentions are included when a chat message is created and are also returned in the GET API responses.

How Mentions work

Client send structured mention data in the POST request when creating a chat message. This includes:

  • The profile being mentioned (mentioned_profile_id or mentioned_profile_custom_id)
  • The start_index and end_index : refer to the character positions of the mention placeholder in the message text.
POST /api/v1/chatroom-messages/
{
  "chat_room_id": "4ec4cdc9-8b80-4ef1-aff2-610125141035",
  "message_event": "message-created",
  "message": "hello @mention1_placeholder, How are you?",
  "mentions": [
    {
      "mentioned_profile_id": "6f273566-8683-4764-b365-3f9b559d70a6",
      // or mentioned_profile_custom_id
      "start_index": 6,
      "end_index": 27
    }
  ]
}

At render time, placeholder text in the message can be replaced with the nickname of the mentioned profile.

Validation Rules:

  1. Max 10 mentions per message

  2. Indices must be within message bounds and non-overlapping

  3. Provide either mentioned_profile_id or mentioned_profile_custom_id (not both)

  4. mentioned_profile_custom_id must resolve to a valid profile

  5. Mention is not allowed if:

    • The mentioner has blocked the mentioned profile
    • The mentioned profile has blocked the mentioner